1. Ordering and Payment:

• Orders can be placed through our website or designated retail outlets.

• We accept various payment methods, including credit/debit cards and other secure payment options.

• Orders are processed upon successful payment confirmation.

2. Shipping:

• We offer reliable shipping services to deliver your drone products promptly.

• Shipping costs and estimated delivery times are provided during the checkout process.

• International customers are responsible for any customs duties or taxes incurred.

3. Returns and Exchanges:

• We strive for customer satisfaction. If you receive a defective or damaged product, contact us within 14 days of receipt to arrange for a return or exchange.

• Please review our detailed Returns and Exchanges Policy on our website for more information.

4. Warranty:

• Pacific Drone provides warranties for specified products. Check the warranty period and terms associated with your purchased item.

• Warranty claims must be made in accordance with the terms outlined in our Warranty Policy.

5. Customer Support:

• Our customer support team is available to assist you with any inquiries or issues.

• Contact us via email at support@pacificdrone.com or through our online support portal.

6. Privacy and Security:

• We take customer privacy seriously and implement secure measures to protect your personal information.

• Review our Privacy Policy for detailed information on data collection, usage, and security practices.

7. Product Information:

• Product descriptions, specifications, and images are provided for informational purposes. We strive for accuracy, but errors may occur. Contact us for clarification before making a purchase.

8. Terms of Service:

• By using our website and purchasing our products, you agree to abide by our Terms of Service. Please read and understand these terms before making a purchase.

9. Newsletter Subscription:

• By subscribing to our newsletter, you agree to receive promotional and informational emails. You can unsubscribe at any time using the link provided in the emails.

10. Changes to Policies:

• Pacific Drone reserves the right to modify these store policies at any time. Please review them periodically for updates.

Thank you for choosing Pacific Drone. We appreciate your business and look forward to serving you with high-quality drone products and exceptional customer service.